Enfield Energy Champions – log your support sessions here

Please use this form to record each time you help an Enfield resident with their energy use. The resident’s details are anonymous, to protect their privacy.

If you have any queries, please get in touch.

Thank you for all your hard work!

Enfield Energy Champions' reporting

Basic information

For Enfield Energy Champions – your own name

First

Last

Your email

Please CHECK that you have typed your email address correctly – it will be used to send you an automated confirmation so you have a record of the information you send us.

Resident's ID code

You should get this code from your record sheet of the residents you have worked with, where you will keep a name and a code for each resident. Please DO NOT put the resident’s real name here – for privacy reasons, we do not collect residents’ names centrally. For example, EVAres4

Resident's postcode – first part only

Please use ONLY the first part of the resident’s postcode. For privacy reasons, we do not collect full postcodes centrally. For example, N18

Date you helped the resident

Where did you see or speak to the resident?

At a community venue
Online or on the phone
At their home

How many times have you helped this resident with energy issues?

If this is the first time you have helped THIS resident, tick 1. If it is the second time, tick 2 and so on. If you tick “More than 5 times”, you will see a box to fill in the number of times you have helped this resident.

What kind of energy do they use?

Electricity only
Gas and electricity
Other

If you tick other, you will see a box where you can tell us what kind of energy they use

Helping the resident – what topics you discussed

You can tick as many boxes as apply in THIS session of talking to the resident. Please don’t include topics you covered in a previous session

Understanding fuel use

Reading and understanding energy bills
Reading and understanding gas or electricity meters

Paying for fuel

Payment options
Understanding tariffs
Energy discounts and getting help with paying

Home energy use and how to keep costs down

Reducing energy waste and costs
Switching tariff or supplier to cut costs
Understanding and managing heating controls

Heat loss and home insulation

Understanding home heat loss and its impact
How to reduce heat loss
Getting help with reducing heat loss or with insulation

Damp, mould and condensation

Understanding the causes and impacts on health of damp, mould and condensation
Understanding how to reduce condensation
Understanding the importance of treating mould and damp, and reporting these to the landlord (if the resident is a tenant)

Using more environment-friendly energy sources

Environment-friendly energy options
The benefits and disadvantages of more environment-friendly options
Identifying the available environment-friendly options and any available grants

Session notes and follow-up actions

What specific issues did you discuss?

For example: using draught excluders on doors and windows, or helping with application for the Warm Homes Discount scheme

Your observations or thoughts on the discussion

Please note any relevant points that show the situation the resident is facing or how you have helped. For example: the resident is asthmatic, has three children aged under 11, and was really worried that their gas might be cut off. The discussion seemed to reassure them.

Any previous actions taken by the resident

Please note any relevant points about things the resident has already done. For example: They have already applied for the Warm Homes Discount.

Agreed follow-up actions by you or the resident

Please note any follow-up actions agreed by you and the resident. For example, I am going to arrange a home visit with this resident. The resident is going to use rolled up towels as door draught excluders.

MORE knowledge – first

Signposting or referring the resident to other support

The resident did not need signposting to other support
Signposted to Citizens Advice Enfield
Signposted to HEET
Signposted to somewhere else

If you choose “Signposted to somewhere else”, you will see a box where you can give details

How the session helped the resident

Please answer each question with a rating from 1 to 5 stars, where 1 = disagree strongly, 2 = disagree a little, 3 = neither agree nor disagree, 4 = agree slightly, and 5 = agree strongly

The resident feels or seems MORE AWARE of how to reduce energy use and costs

Click the stars to give a rating

The resident feels or seems MORE CONFIDENT that they can reduce energy use and costs

Click the stars to give a rating

The resident has shown they are putting their new knowledge into action

Click the stars to give a rating

The resident feels or seems more aware of how they can reduce carbon emissions

Click the stars to give a rating